5 Signs You Need a New Accountant

Running a business is already a full-time job (and then some). The last thing you need is an accountant who adds stress instead of removing it. If you've been feeling uneasy about your current accounting situation, this one's for you.

Here are five signs it might be time to make a switch.

You're Always the One Following Up

Your accountant should be reaching out to you - not the other way around. If you've sent three emails just to get a BAS update, that's not okay.

What good looks like: Regular check-ins, proactive deadline reminders, and a response within 2 business days. Always.

They Only Hear from You at Tax Time

A great accountant is a year-round partner, not a once-a-year emergency contact. If your relationship only exists in June, you're missing out on planning opportunities that could save you real money.

What good looks like: Quarterly reviews, mid-year check-ins, and conversations about your business goals - not just your tax return.

You Don't Understand What They're Telling You

Jargon is not expertise. If your accountant can't explain your numbers in plain English, how are you supposed to make smart decisions?

What good looks like: Clear, simple explanations. No condescension. A genuine willingness to answer your questions - because no question is a dumb one when it's your money.

You Found Out About Changes Too Late

Tax laws change. ATO requirements shift. A proactive accountant flags these things before they affect you - not after the fact.

What good looks like: A heads-up email or call whenever something relevant to your business changes. No surprises.

They Don't Actually Know Your Business

If your accountant couldn't tell you what industry you're in without checking their files, that's a problem. Good accounting is contextual - it requires knowing you.

What good looks like: An accountant who remembers your goals, understands your cashflow patterns, and gives advice specific to your situation.

Ready for Something Better?

At Tax By Lily, we built our practice around businesses who were tired of being treated like an afterthought. Book a Intro Call and let's look at your numbers together.